Digital Marketing in the Healthcare Industry


The healthcare industry is constantly changing and progressing. In today’s world, patients are more likely to conduct extensive research online. Everything from reviews and ratings to services and offerings, consumers have endless amounts of information available to them at the click of a button. That’s where digital marketing comes in.

Digital marketing within the healthcare industry allows you to connect with your patients and showcase your services to the world. There are several ways your online presence can be used to promote awareness and share information.

  1. Functional, responsive website

All practices need a functional website that converts casual visitors into loyal customers. Your website should be built for speed and focus on patient access. An efficient patient portal means visitors can quickly access relevant information, complete any forms or questionnaires online, and discover more about your services. This will also help to minimise the amount of time staff spend answering frequently asked questions and ensure the patients’ experience in the practice is productive.

  1. Fine-tuned content strategy

Challenges with digital marketing in the healthcare industry include the spreading of misinformation and tight guidelines and legislations. These challenges can be overcome by creating patient trust. Your practice’s social media can be used to build relationships with your patients and combat misinformation by providing them with credible, reliable, and current information. This can be done through a content strategy. When executed properly, this will help you regularly write new content – like blogs and social posts – and create a personalised experience for your patients.

  1. SEO strategy & optimisation

Implementing a well-crafted SEO strategy will increase your online visibility. As many patients rely on search engines like Google to find information, it’s crucial for your business to be on the first page in order for you to get noticed. This can be done by optimising your website and content, and utilising keywords specific to the terms your patients are searching for – which will be enhanced through a well-considered content strategy.


If you need help with a digital strategy for your medical practice, or you’re looking to elevate your brand, get in touch with us today. We’ve helped numerous medical practices to grow their business and get more patients. Don’t just take our word for it, see our results here.